Privacy Policy

This section provides notice regarding our collection and use of personal information. Depending on how you interact with Home Trendy Quote, we may collect the following categories of personal information:

• Identifiers, such as your name, telephone number, email address, postal address, ZIP code, IP address, and online identifiers;
• Service request information, including the type of home service you are seeking and information regarding your project, property, repair, remodeling, maintenance, or service needs;
• Commercial information relating to your requested services, quotes, interactions, or transactions;
• Internet or other electronic network activity information, including browsing activity, interactions with the Site, device information, browser information, referring pages, and similar activity;
• Approximate geolocation information derived from your IP address or other information;
• Communications and information you provide when contacting us;
• Professional or business information where relevant to your request;
• Inferences drawn from certain information to help us understand your service needs, preferences, or interests; and
• Other information you voluntarily provide to us.

We may collect personal information directly from you, automatically through cookies and similar technologies, from our advertising, analytics, marketing, and technology partners, from home service professionals in our network, and from other sources permitted by applicable law.

We use personal information to operate our Site, process and respond to service requests, connect consumers with home service professionals, communicate with consumers, analyze and improve our services, detect fraud and security incidents, measure advertising performance, comply with legal obligations, and for other purposes described in this Privacy Policy.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Depending on the nature of the disclosure and applicable law, certain transfers of personal information to advertising partners or independent home service professionals may constitute a "sale," "sharing," or processing for "targeted advertising." You may have the right to opt out of certain of these activities as described in the "Your Privacy Rights and Choices" section below.

Information You Provide Directly

When you request a quote, request to be connected with a service provider, complete a form, contact us, or otherwise interact with the Site, we may collect:

• Name;
• Telephone number;
• Email address;
• Street address;
• City, state, and ZIP code;
• Information about your home or property;
• The type of service you are seeking;
• Information regarding your project, repair, remodeling, maintenance, or other service needs;
• Your preferred contact method;
• Communications you send to us; and
• Other information you voluntarily provide.

Information Collected Automatically

When you visit or interact with the Site, we may automatically collect:

• IP address;
• Device identifiers;
• Browser type;
• Operating system;
• Internet service provider;
• Referring and exit pages;
• Pages viewed;
• Links clicked;
• Dates and times of access;
• General browsing and interaction activity;
• Cookie identifiers;
• Advertising identifiers; and
• Approximate location information.

Information from Third Parties

We may receive personal information from:

• Advertising partners;
• Lead-generation or marketing partners;
• Analytics providers;
• Technology and data service providers;
• Home service professionals in our network;
• Publicly available sources; and
• Other sources permitted by applicable law.

We may use personal information to:

• Operate, maintain, and improve the Site;
• Process your request for information or services;
• Connect you with one or more home service professionals;
• Provide your information to service providers capable of responding to your request;
• Communicate with you regarding your request;
• Facilitate quotes, consultations, appointments, or other service-related communications;
• Provide customer support;
• Verify information;
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
• Measure and improve advertising and marketing campaigns;
• Analyze Site traffic, usage, and performance;
• Develop and improve our services;
• Protect our rights, property, users, and business;
• Comply with legal and regulatory obligations; and
• Carry out other purposes disclosed to you at the time your information is collected or otherwise permitted by law.

We do not intentionally use personal information to make solely automated decisions that produce legal or similarly significant effects concerning consumers.

We may disclose personal information to the following categories of recipients.

Home Service Professionals and Service Providers

When you submit a request through the Site, we may disclose your information to one or more independent home service professionals, contractors, businesses, or other service providers that may be able to provide information, quotes, consultations, appointments, or services related to your request.

These businesses may use your information according to their own privacy policies and business practices.

Service Providers and Vendors

We may disclose information to companies that provide services to us, including:

• Website hosting;
• Cloud storage;
• Data processing;
• Customer support;
• Communications;
• Analytics;
• Security;
• Fraud prevention;
• Technology infrastructure; and
• Other operational services.

Advertising and Marketing Partners

We may disclose certain information to advertising, analytics, and marketing partners to measure advertising performance, understand user activity, improve marketing, and, where permitted, deliver or measure advertising.

Depending on the applicable law and the nature of the disclosure, certain activities involving advertising technologies may constitute a "sale," "sharing," or processing for "targeted advertising."

Legal and Business Transfers

We may disclose personal information:

• To comply with applicable law, legal process, court orders, or governmental requests;
• To protect the rights, safety, and property of Home Trendy Quote, our users, or others;
• To investigate fraud, security incidents, or violations of our agreements; or
• In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction.

We do not sell personal information for monetary consideration in the traditional sense. However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly. Depending on the circumstances, our disclosure of personal information to independent home service professionals, advertising partners, or other third parties may be considered:

• A sale of personal information;
• Sharing of personal information for cross-context behavioral advertising; or
• Processing of personal information for targeted advertising.

Where applicable law provides you with the right to opt out of these activities, you may exercise that right through the methods described in Section 13, including the "Your Privacy Choices" link or other opt-out mechanism made available on the Site.

We use cookies, pixels, web beacons, tags, SDKs, log files, and similar technologies. These technologies may be used to:

• Enable Site functionality;
• Remember preferences;
• Analyze traffic and usage;
• Detect fraud and security incidents;
• Measure advertising effectiveness;
• Attribute advertising conversions; and
• Support advertising and marketing activities.

Cookies may include:

Strictly Necessary Cookies. These cookies are necessary for the operation and security of the Site.

Analytics Cookies. These cookies help us understand how visitors use the Site and improve Site performance.

Advertising and Marketing Technologies. These technologies may be used to measure advertising campaigns, understand consumer interactions, and support advertising activities.

You may be able to control certain cookies through your browser settings. Where required by law, we will provide additional consent or preference mechanisms for non-essential cookies.

Depending on your state of residence and applicable law, you may have some or all of the following rights.

Right to Know and Access

You may request confirmation regarding whether we process your personal information and request access to certain personal information we maintain about you.

You may also have the right to receive information regarding:

• The categories of personal information we collect;
• The sources from which personal information is collected;
• The purposes for processing personal information;
• The categories of third parties to whom information is disclosed; and
• The categories of personal information sold, shared, or processed for targeted advertising, where applicable.

Right to Delete

You may request deletion of personal information that we have collected about you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Data Portability

Where applicable, you may request a portable copy of certain personal information.

Right to Opt Out

Depending on applicable law, you may have the right to opt out of:

• The sale of personal information;
• The sharing of personal information for cross-context behavioral advertising;
• Targeted advertising; and
• Certain forms of profiling that produce legal or similarly significant effects.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable law provides this right, you may request that we limit certain uses or disclosures of sensitive personal information.

Right to Withdraw Consent

Where we process personal information based on your consent, you may withdraw that consent, subject to applicable legal requirements.

Right to Non-Discrimination or Non-Retaliation

We will not unlawfully discriminate against or retaliate against you for exercising privacy rights available under applicable law.

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended ("CCPA").

Subject to applicable exceptions, California residents may have the right to:

• Know and access personal information;
• Request deletion of personal information;
• Request correction of inaccurate personal information;
• Opt out of the sale of personal information;
• Opt out of the sharing of personal information for cross-context behavioral advertising;
• Limit certain uses and disclosures of sensitive personal information;
• Receive equal treatment for exercising privacy rights; and
• Exercise other rights available under applicable California law.

Categories of Personal Information

During the preceding twelve months, depending on how you interact with us, we may have collected and disclosed the following categories:

We may collect these categories directly from consumers, automatically through the Site, from service providers, advertising and analytics partners, home service professionals, and other lawful sources.

We use these categories for the purposes described in this Privacy Policy, including operating the Site, responding to service requests, connecting consumers with service providers, analytics, advertising measurement, fraud prevention, security, and legal compliance.

Sale or Sharing

Depending on applicable definitions and our actual data practices, we may sell or share identifiers, service request information, commercial information, internet or network activity information, or other categories described above.

California residents may exercise their right to opt out through our "Your Privacy Choices" mechanism or by submitting a request as described below.

Global Privacy Control

Where required by applicable law, we recognize and process applicable opt-out preference signals, including the Global Privacy Control, with respect to applicable browsers or devices.

Residents of certain U.S. states may have privacy rights under applicable state privacy laws. Depending on your state of residence and the applicability of the law, you may have rights to:

• Confirm whether we process your personal information;
• Access your personal information;
• Correct inaccuracies;
• Delete personal information;
• Obtain a portable copy of personal information;
• Opt out of the sale of personal information;
• Opt out of targeted advertising;
• Opt out of certain profiling activities;
• Withdraw consent for certain processing; and
• Appeal a decision regarding a privacy rights request.

These rights may apply to residents of states that have enacted comprehensive consumer privacy laws, including, where applicable, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.

The availability and scope of your rights depend on applicable law and the circumstances of the processing.

If we deny or are unable to fulfill your privacy rights request, and applicable law provides you with a right to appeal, you may appeal our decision.

To submit an appeal, please use the contact form on our Contact page and include:

• "Privacy Request Appeal" in the subject or description;
• Your name;
• The contact information associated with your original request;
• The type of request you submitted;
• The date of our response, if available; and
• The reason you believe our decision should be reconsidered.

We will review and respond to your appeal within the timeframe required by applicable law.

If your appeal is denied, we will provide information regarding additional options available to you where required by law, including the ability to contact the appropriate regulatory authority or state attorney general.

We retain personal information for as long as reasonably necessary to:

• Respond to and process service requests;
• Connect consumers with home service professionals;
• Maintain business and transaction records;
• Comply with legal and regulatory obligations;
• Prevent fraud and security incidents;
• Resolve disputes;
• Enforce our agreements; and
• Protect our legal rights.

The retention period may vary depending on the type of information, the purpose of processing, legal requirements, and other relevant factors.

When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise securely dispose of it.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

These measures may include access controls, encryption where appropriate, security monitoring, and review of our data handling practices.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is intended for individuals who are at least eighteen (18) years old.

We do not knowingly collect personal information from children under the age of thirteen (13).

We also do not knowingly sell or share personal information of individuals under the age of sixteen (16) where prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we may investigate and take appropriate action.

The Site may contain links to third-party websites or services, including websites operated by home service professionals or other businesses.

We are not responsible for the privacy practices of third parties.

Once you leave our Site or interact directly with an independent home service professional or other third party, that party's privacy practices may apply.

We encourage you to review the privacy policies of those third parties.

Some browsers and browser extensions allow users to send privacy preference signals.

Where required by applicable law, we recognize applicable opt-out preference signals, including the Global Privacy Control, for applicable browsers or devices.

We do not necessarily respond to traditional "Do Not Track" signals where such signals are not legally required or do not constitute a recognized opt-out preference signal.

You may exercise applicable privacy rights by submitting a request through our Contact Page:

https://myquote.hometrendyquote.com/contact

You may also use the "Your Privacy Choices" link or other privacy preference mechanism provided on the Site to exercise applicable opt-out rights.

Please provide sufficient information for us to reasonably verify your identity and process your request.

We may request additional information where reasonably necessary to verify your identity or authority to submit a request.

We will only use verification information for purposes related to processing your privacy request.

We will respond to verified requests within the timeframes required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require the authorized agent to provide proof of authorization and may require the consumer to verify their identity directly with us, except where otherwise required by law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or other factors.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

If required by applicable law, we will provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through:

Home Trendy Quote Contact Page: https://myquote.hometrendyquote.com/contact

For privacy rights requests, please clearly indicate the nature of your request, such as:

• "Access My Personal Information"
• "Delete My Personal Information"
• "Correct My Personal Information"
• "Opt Out of Sale/Sharing"
• "Opt Out of Targeted Advertising"
• "Limit Use of Sensitive Personal Information"
• "Privacy Request Appeal"